Shipping policy


πŸ“¦ Shipping Methods & Costs

🚚 $4.99 Shipping | Free over $50 | Delivery in 3–7 business days. Shipping cost calculated at checkout.

⏱ Estimated Delivery Times

  • Continental U.S.: 3–7 business days

πŸ›  Handling & Processing Times

  • In-stock items: Processed within 1–2 business days

  • Transit time: 3-7 business days

πŸ“¦ Packaging

All products are shipped in kraft cardboard boxes with kraft paper padding for optimal protection.

πŸ“Order Tracking

Once your order ships, you will receive a confirmation email with tracking details.

πŸ“¬Β  Lost or Damaged Packages

We take great care to ensure your order arrives safely. However, if an issue occurs during shipping, please follow the steps below:

🚚 Lost Packages

  • Check the tracking information in your shipping confirmation email

  • Verify that the shipping address provided is correct

  • Contact your local carrier for updates

  • If unresolved, contact us at zuikabeauty@gmail.com within 14 days of the expected delivery date

  • We’ll investigate and offer a replacement or refund if the item is out of stock

πŸ“¦ Damaged Packages

  • Take clear photos of the damaged packaging and items

  • Email us at zuikabeauty@gmail.com within 7 days of receipt

  • Include your order number, photos, and a description of the damage

  • We’ll review and offer a replacement or refund based on availability

⚠️ Exceptions & Limitations

  • We are not responsible for packages lost or damaged due to incorrect or incomplete shipping addresses provided by the customer.

  • Customs delays or damage on international shipments are outside of our control.